Privacy Policy

Last updated: February 2026

Majware is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect information you provide directly to us, including:

Email address — when you subscribe to our newsletter, download a free resource, or use the email-gated features of our DICOM Header Validator.

Name — optionally provided during newsletter signup or product purchase.

Purchase information — when you buy a product through our store (store.majware.com, powered by Gumroad), Gumroad processes your payment. Majware does not store or have access to your payment card details.

Usage data — we collect anonymised analytics data (pages visited, session duration, referring source) via Google Analytics 4. This data is aggregated and does not identify you personally.

DICOM files — files you upload to the DICOM Header Validator are processed entirely in your browser (client-side). They are never transmitted to our servers. Majware does not have access to any data contained in files you upload.

2. How We Use Your Information

We use the information we collect to:

  • Send you the free resources or lead magnets you requested
  • Deliver our email newsletter and product update communications
  • Process and fulfil product orders (via Gumroad)
  • Analyse site usage to improve our content and tools
  • Respond to your enquiries via the contact form

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Email Communications

When you provide your email address to Majware, you may receive:

  • A welcome email and any promised free resource
  • A short onboarding email sequence (typically 6 emails over 14 days)
  • Our biweekly newsletter with technical content and product updates

You can unsubscribe from any email at any time using the unsubscribe link included in every email. Transactional emails related to a product purchase cannot be unsubscribed from as they are required for delivery of your order.

Our email platform is ConvertKit (or MailerLite). Your email address is stored on their servers subject to their privacy policies.

4. Cookies & Analytics

Majware uses Google Analytics 4 to understand how visitors use our site. Google Analytics uses cookies to collect anonymised data including page views, session duration, and traffic sources.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

We do not use advertising cookies or tracking pixels from social media platforms on our website.

5. DICOM File Processing

The Majware DICOM Header Validator processes files entirely within your web browser using client-side JavaScript. This means:

  • No DICOM file data is ever transmitted to Majware servers
  • No patient information (PHI) contained in DICOM files is accessible to Majware
  • Files are processed in memory and discarded when you close or refresh the page

This design is intentional. Healthcare IT professionals can use the tool confidently without concern about PHI exposure or HIPAA compliance implications.

6. Third-Party Services

Majware uses the following third-party services which have their own privacy policies:

  • Gumroad — product payment processing and digital delivery (gumroad.com/privacy)
  • Google Analytics 4 — anonymised site analytics (policies.google.com/privacy)
  • ConvertKit / MailerLite — email list management and delivery
  • Namecheap — domain registration and VPS hosting

We are not responsible for the privacy practices of these third-party services.

7. Data Retention

We retain your email address and associated subscriber data for as long as you remain subscribed to our communications. When you unsubscribe, your data is removed from our active list within 30 days.

Purchase records are retained as required for accounting and legal compliance purposes, typically 7 years, in accordance with applicable law.

8. Your Rights

Depending on your location, you may have rights regarding your personal data including:

  • The right to access the personal data we hold about you
  • The right to correct inaccurate personal data
  • The right to request deletion of your personal data
  • The right to withdraw consent for email communications at any time

To exercise any of these rights, please contact us at privacy@majware.com or via our contact form.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of Majware services after any changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at privacy@majware.com or through our contact form at majware.com/contact.